Privacy Policy
JB'S Home Improvement L.L.C. — Livingston, New Jersey
Last updated: March 29, 2026
1. Introduction
JB'S Home Improvement L.L.C. ("Company," "we," "us," or "our"), located in Livingston, New Jersey, is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website at jbs-homeimprovement.com or contact us for home improvement services.
By using our website or contacting us, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website.
2. Information We Collect
Information You Provide Directly:
- Name and contact information (phone number, email address, mailing address)
- Project details and descriptions submitted through our contact form
- Service requests and appointment inquiries
- Communications via email, phone, WhatsApp, or social media
Information Collected Automatically:
- IP address and approximate geographic location
- Browser type, operating system, and device information
- Pages visited, time spent on pages, and referring URLs
- Cookies and similar tracking technologies (see Section 6)
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide free estimates
- Schedule consultations and project appointments
- Communicate about ongoing or upcoming renovation projects
- Send service updates, invoices, and project-related communications
- Improve our website, services, and customer experience
- Comply with applicable New Jersey and federal legal obligations
- Send occasional marketing communications (you may opt out at any time)
4. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:
- Service Providers: Third-party vendors who assist with website hosting, email delivery, or analytics, bound by confidentiality agreements
- Legal Requirements: When required by law, court order, or governmental authority in New Jersey or federally
- Business Protection: To enforce our rights, protect against fraud, or ensure the safety of our employees and clients
- Business Transfer: In connection with a merger, acquisition, or sale of company assets, with advance notice to you
We never share your personal information with competing contractors or third-party marketers.
5. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, maintain business records as required by New Jersey law, and resolve disputes. Project-related communications are typically retained for 7 years in accordance with contractor record-keeping standards. You may request deletion of your data at any time (subject to legal retention requirements) by contacting us at contact@jbs-homeimprovement.com.
6. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand user behavior. These may include:
- Essential Cookies: Required for basic website functionality
- Analytics Cookies: Help us understand how visitors use our site (e.g., Google Analytics)
- Marketing Cookies: Used to track effectiveness of advertising campaigns
You can control cookie settings through your browser preferences. Disabling cookies may affect certain website features.
7. Third-Party Services
Our website may contain links to third-party platforms including Google Maps, Facebook, Instagram, YouTube, and WhatsApp. These third parties have their own privacy policies, and we are not responsible for their practices. We encourage you to review their privacy policies before providing personal information.
8. Children's Privacy
Our website and services are not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately at contact@jbs-homeimprovement.com and we will promptly delete such information.
9. Security
We implement reasonable technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but will notify you of any data breach as required by applicable law.
10. Your Rights
As a resident of New Jersey or the United States, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information (subject to legal obligations)
- Opt out of marketing communications at any time
- Lodge a complaint with relevant data protection authorities
To exercise any of these rights, please contact us at contact@jbs-homeimprovement.com or call (908) 635-3021.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on this page with a revised "Last updated" date. For significant changes, we may provide additional notice. We encourage you to review this policy periodically.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- JB'S Home Improvement L.L.C.
- Livingston, New Jersey
- Phone: (908) 635-3021
- Email: contact@jbs-homeimprovement.com
- Website: jbs-homeimprovement.com